NJ
Nozuko J
1 reviews | Active since Jul 2024
08 Feb 2025, 08:42
Payflex not playing fair
I've been with payflex for the longest time, with no warning my spend limit was reduced from 9000 to 4000. I've been paying well and on time. Another thing I ordered an item last year that got canceled by the supplier but the refund has been in my payflex wallet. Why was not the money paid straight from my bank account where it came from?
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payflex's replyOfficial
08 Feb 2025, 09:34Good day Nozuko
Oh boy, we get it – it’s tough when your spend limit takes a dip, especially considering how popular we are!
Unfortunately, this change is tied to a decrease in your national credit score, which has dropped significantly since you last signed up with us.
If you'd like more specifics, feel free to drop us an email – we're a bit limited in what we can share publicly.
As for your wallet refund, it's simple! Just click 'withdraw,' enter your bank details, and voila – your funds will be in your account within 27 business hours (no magic, just a little bit of patience). Easy peasy, right?
Best,
The Payflex team
Oh boy, we get it – it’s tough when your spend limit takes a dip, especially considering how popular we are!
Unfortunately, this change is tied to a decrease in your national credit score, which has dropped significantly since you last signed up with us.
If you'd like more specifics, feel free to drop us an email – we're a bit limited in what we can share publicly.
As for your wallet refund, it's simple! Just click 'withdraw,' enter your bank details, and voila – your funds will be in your account within 27 business hours (no magic, just a little bit of patience). Easy peasy, right?
Best,
The Payflex team
Best regards,
payflex's reply08 Feb 2025, 09:34
Official
Good day Nozuko
Oh boy, we get it – it’s tough when your spend limit takes a dip, especially considering how popular we are!
Unfortunately, this change is tied to a decrease in your national credit score, which has dropped significantly since you last signed up with us.
If you'd like more specifics, feel free to drop us an email – we're a bit limited in what we can share publicly.
As for your wallet refund, it's simple! Just click 'withdraw,' enter your bank details, and voila – your funds will be in your account within 27 business hours (no magic, just a little bit of patience). Easy peasy, right?
Best,
The Payflex team
Oh boy, we get it – it’s tough when your spend limit takes a dip, especially considering how popular we are!
Unfortunately, this change is tied to a decrease in your national credit score, which has dropped significantly since you last signed up with us.
If you'd like more specifics, feel free to drop us an email – we're a bit limited in what we can share publicly.
As for your wallet refund, it's simple! Just click 'withdraw,' enter your bank details, and voila – your funds will be in your account within 27 business hours (no magic, just a little bit of patience). Easy peasy, right?
Best,
The Payflex team
Best regards,