ZM
Zina M
1 reviews | Active since Feb 2013
27 Sept 2024, 15:08
Payflex not flexing
I paid R325 on the 25th of Sept 2024 for an order on the app. The money was deducted from bank account but on the Payflex app it still shows as outstanding. I’ve sent emails no replies and tried to call the contact centre but it’s not going through.
Helpful (0)
Replies (3)0
Replies (3)
payflex's replyOfficial
27 Sept 2024, 15:10Hello Zina
Thank you for your review. We apologize for the delay in our response, as we are currently experiencing an influx of calls and emails.
Please rest assured that our agents are working diligently to address all inquiries as quickly as possible.
You will be attended to by the next available agent, and we appreciate your patience during this busy time.
Thank you for your understanding!
Best,
The Payflex team
Thank you for your review. We apologize for the delay in our response, as we are currently experiencing an influx of calls and emails.
Please rest assured that our agents are working diligently to address all inquiries as quickly as possible.
You will be attended to by the next available agent, and we appreciate your patience during this busy time.
Thank you for your understanding!
Best,
The Payflex team
Best regards,
payflex's reply27 Sept 2024, 15:10
Official
Hello Zina
Thank you for your review. We apologize for the delay in our response, as we are currently experiencing an influx of calls and emails.
Please rest assured that our agents are working diligently to address all inquiries as quickly as possible.
You will be attended to by the next available agent, and we appreciate your patience during this busy time.
Thank you for your understanding!
Best,
The Payflex team
Thank you for your review. We apologize for the delay in our response, as we are currently experiencing an influx of calls and emails.
Please rest assured that our agents are working diligently to address all inquiries as quickly as possible.
You will be attended to by the next available agent, and we appreciate your patience during this busy time.
Thank you for your understanding!
Best,
The Payflex team
Best regards,
ZM
Zina M's updateReviewer Update
27 Sept 2024, 17:20I hope I get feedback before the 05th Oct as on the app it’s showing as the next payment date.
I hope you will not debit my account, cause if it’s bounces. I am holding payflex accountable for the fees occurred.
I hope you will not debit my account, cause if it’s bounces. I am holding payflex accountable for the fees occurred.
ZM
Zina M's update27 Sept 2024, 17:20
Reviewer Update
I hope I get feedback before the 05th Oct as on the app it’s showing as the next payment date.
I hope you will not debit my account, cause if it’s bounces. I am holding payflex accountable for the fees occurred.
I hope you will not debit my account, cause if it’s bounces. I am holding payflex accountable for the fees occurred.
payflex's replyOfficial
29 Sept 2024, 19:47Best regards,
payflex's reply29 Sept 2024, 19:47
Official
Best regards,