Payflex - no response, no support.

Hi Jana

Thank you so much for taking our call.

We apologise profusely for the  frustration and inconvenience caused.

As mentioned, due to recent changes and new functionality to the Payflex system, our service desk in inundated with service queries which is putting a lot of pressure on the team to meet the quality of feedback and turnaround times you have come to expect from Payflex. 

Hopefully as things settle in the next month or so our service levels that you experience before will be back on track.

Regards


The Payflex Team