AE
Amina E
1 reviews | Active since Jul 2015
05 Aug 2023, 08:03
Payflex is the WORST
Payflex is falsely/ inorrectly debiting their customers. This is not the first time it's happened to me. Their service is pathetic, as they take foreva to resolve an issue. It is frustrating, and an unnecessary waste of time. PEOPLE PLEASE AWARE, AND NOT USE THIS PAYMENT METHOD! YOU WILL REGRET IT!!!
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payflex's replyOfficial
06 Aug 2023, 12:11Hi Amina
We understand your frustration and humbly apologize for this error.
Our customer service team has escalated this issue to our developers and those at the merchant. There was a communication issue on the return you sent back to the merchant which did not update your payment plan.
Errors like this should not occur, but system glitches can cause these issues.
We have refunded R224.50 to your card ending in 9365.
Again our sincere apologies for this inconvenience.
Kind Regards
The Payflex Team.
We understand your frustration and humbly apologize for this error.
Our customer service team has escalated this issue to our developers and those at the merchant. There was a communication issue on the return you sent back to the merchant which did not update your payment plan.
Errors like this should not occur, but system glitches can cause these issues.
We have refunded R224.50 to your card ending in 9365.
Again our sincere apologies for this inconvenience.
Kind Regards
The Payflex Team.
Best regards,
payflex's reply06 Aug 2023, 12:11
Official
Hi Amina
We understand your frustration and humbly apologize for this error.
Our customer service team has escalated this issue to our developers and those at the merchant. There was a communication issue on the return you sent back to the merchant which did not update your payment plan.
Errors like this should not occur, but system glitches can cause these issues.
We have refunded R224.50 to your card ending in 9365.
Again our sincere apologies for this inconvenience.
Kind Regards
The Payflex Team.
We understand your frustration and humbly apologize for this error.
Our customer service team has escalated this issue to our developers and those at the merchant. There was a communication issue on the return you sent back to the merchant which did not update your payment plan.
Errors like this should not occur, but system glitches can cause these issues.
We have refunded R224.50 to your card ending in 9365.
Again our sincere apologies for this inconvenience.
Kind Regards
The Payflex Team.
Best regards,