1 reviews | Active since Feb 2020
I had used Payflex in the past for several transactions and hadn't had any problems, however I recently wanted to use the Payflex service at the Take-a-Lot checkout and Payflex required me to take a selfie. After doing so nothing happened. I contacted Payflex support and eventually I was told that because I don't have a new Smart ID that I cannot use their service! I explained that not everyone can get a Smart ID, particularly if you were not born in SA, Home Affairs aren't issuing Smart ID's at the moment to people who weren't born in the country. How short sighted of Payflex to demand this, especially from clients whom they have previously never had any problems with.
I therefore told Payflex to close my account and I urge others to not have any dealings with this company.
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