Payflex has become *************.

Payflex is ****ming us and making excuses not to refund our money. On 29 December 2025, we made a withdrawal transaction of R179 from my husband’s Payflex wallet, and until to day 20 January 2026, we have still not received the funds. We provided Payflex with my bank statement as proof that the refund was never received in the bank account we requested the payment to be made into. Now they are claiming that the bank statement should be my husband’s bank statement instead of mine, which we fail to understand because we specifically requested that the refund be paid into my bank account. This is confusing because we have always used this bank account in the past without any issues, even though the Payflex account is under my husband’s name. It is clear that Payflex is simply trying to avoid refunding our money. We are done dealing with them.