PayFlex Delivers items in Gauteng handover People In KZN

Last year sometime my husband received a new contract with a second phone which number was ***, I decided to use the number as my personal number so I logged on to my second personal Gmail account also note the number I used was not my main number, on doing so logging on the WhatsApp I see this was business phone and a lot of messaged were coming in about the previous owner to this number owing money to them I then deleted WhatsApp and just kept the phone one side during the course of that time a lot of SMS came through regarding nonpayment these are the messages, 25/10 PayFlex nonpayment R 586.33 on the 26/10 tv license Ref no *** amount R 5008.50, 4/11 Absa ref no ab***50459 no paid handed over to L & M Attorneys again on 15/11 tv license, PayFlex 25/01 - R1250.00, Absa again 06/03 - ref no ab***50459 - i then sent the WhatsApp a message to notify them that this lady is no more the owner of the phone, 19.03 - Vodacom re no vc25-09653 - Vodacom wants to hand her over on this number and still give us the number to use that does not make sense, so now on the 24/03 R746.66 PayFlex payment now the amount drop so is PayFlex getting payment and now holding me accountable for this. On the 18th of Feb I purchased from Takealot I paid cash for my items, on the 19th I received a call from Colliers and Malan to hand me over with regard to PayFlex account, I did tell Yolanda the whole story cause I don't have a PayFlex account, she asked me to get an affidavit and send proof of what I purchased, she also sent me proof of what was purchased from Takealot order no *** and invoice no *** - item bought was a Samsung Galaxy A35 5G 128 GB Dual sim @ R5999.99 and delivered to **** Kemp Street, Unit 11 Eden Crossing Meadowdale, Germiston, Gauteng 1614 on the 2024/08/26 - I have being staying In Newcastle for the past 17 Years and don`t have any relation to this person I am now being handled over by PayFlex for the above item, Yolanda had submitted all details to PayFlex we have received no reply I then emailed PayFlex regarding this situation also asking them how did they get my details as I don`t know how I now reached Gauteng, i get a message from PayFlex from Kutlwano We acknowledge that the contact numbers you are using have been recycled and confirm that you are the current user. However, in accordance with POPIA regulations, we can only update the information when Moyagabo Kgatla personally submits a request. Additionally, the Gmail address you provided is not linked to any existing profile in our system. Please note that your ID number is associated with a different profile, and your account is not connected to any debts belonging to Moyagabo Kgatla. Kindly see below the hinted email address that is linked to your PayFlex account. BEEN******** The above profile in question was verified by you. Furthermore, our records indicate that your bank card was used to process payment on the profile linked to your ID. The invoice that you provided doesn't confirm that you paid cash for your order, you checked out using PayFlex as a payment gateway. Please see proof of the order being linked to your PayFlex refer to the Takealot order number. they then attached the proof of the slip with all the details of Gauteng and my name shows, I first want PayFlex to advise how do they give accounts then it`s changed how can I appear in Newcastle and Gauteng at the same time how did she give the full name Moyagabo Kgatla. and I only knew Kgatla. as it showed on the SMS. I don`t have that email address as what she has given above and how will a rogue come and update their id number when she knows they have linked me to her account and I want to know how this happen, I emailed kutlwano as I wanted to see the banking details till date nothing. PayFlex needs to give me details on this email as when I went to check it is linked to a Samsung phone so is this lady Kgatla linked with people at PayFlex to do this to us as even the signature on the person that received the Samsung item is not mine, I want details from Takealot and PayFlex as how did they decide to hand me over when I buy from Takealot all the time and have never had a PayFlex account, I must say Absa bank works professionally they got all the details and never changed anything due to a change of email address PayFlex needs to sort their working ways and stop accusing people on having items and taking the rogues part, PayFlex Kutlwano needs to get all details on when the application was done with the owner of the phone and also the bank details needs to be given and I also want to know how did they get my id number as *** does not belong to me, PayFlex is very unprofessional in their working I can`t go to Absa sign a bond change number not pay and it goes to the next user who gets the number this bull**** of PayFlex needs to end, get people who understand how this works not accuse and hand people over when they stay in Newcastle and item is delivered in Gauteng, Takealot and PayFlex needs to sort this out as I am a good customer of Takealot and always paying cash for my items, I hope now that this has happened Takealot does not give my bank details to PayFlex to clear their part cause I have no dealings with PayFlex. i will also like to see the application i signed with Payflex.

To cut the story short i have being handed over by PayFlex for an item bought from Takealot - Samsung Galaxy A35 - this is linked to Kgotla as i got her number - the email address that is used now *** is now and linked to a Samsung phone I don't own a Samsung phone - strange thing is *** was linked to the number so now who is the insider that is helping this rogue to get away with this now all of a sudden things are changing all the time and I don`t get this one bit, PayFlex management has a lot of audits to do to get their payments done as I see I am not the only person complaining about PayFlex on hello Peter.

I will like my name cleared and PayFlex and Takealot to sort this out and whoever is linked with this to be dealt with.