KM
Kaylie M
1 reviews | Active since Nov 2021
07 Jul 2023, 19:34
Payflex
My bf and he's sister apply with them and got 2500 credit and when I app**** I got 0 credit I don't know why when they credit is like mine and they earn less them me
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payflex's replyOfficial
08 Jul 2023, 08:10Hi Kaylie
We note that you did not inquire with our support team first on this matter.
To clarify the issue for you and other customers regarding this query we explain below why you have not been provided a Spend Limit with Payflex.
During your registration process, we obtained your credit history from the credit bureau as per the Payflex Terms and Conditions.
The credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score and credit profile. e.g. Personal Loans at banks, Woolworths, or Edgar's accounts missed payments are reported to the bureau and Payflex will take this into regard when assessing if a customer is creditworthy to use the Payflex service. So we will not be able to offer you a payment plan with Payflex at this time. P.S. It is also very important to maintain a good credit history with other credit providers, as Payflex takes this into consideration as well when assessing customer spending limits.
Regards
The Payflex Team
We note that you did not inquire with our support team first on this matter.
To clarify the issue for you and other customers regarding this query we explain below why you have not been provided a Spend Limit with Payflex.
During your registration process, we obtained your credit history from the credit bureau as per the Payflex Terms and Conditions.
The credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score and credit profile. e.g. Personal Loans at banks, Woolworths, or Edgar's accounts missed payments are reported to the bureau and Payflex will take this into regard when assessing if a customer is creditworthy to use the Payflex service. So we will not be able to offer you a payment plan with Payflex at this time. P.S. It is also very important to maintain a good credit history with other credit providers, as Payflex takes this into consideration as well when assessing customer spending limits.
Regards
The Payflex Team
payflex's reply08 Jul 2023, 08:10
Official
Hi Kaylie
We note that you did not inquire with our support team first on this matter.
To clarify the issue for you and other customers regarding this query we explain below why you have not been provided a Spend Limit with Payflex.
During your registration process, we obtained your credit history from the credit bureau as per the Payflex Terms and Conditions.
The credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score and credit profile. e.g. Personal Loans at banks, Woolworths, or Edgar's accounts missed payments are reported to the bureau and Payflex will take this into regard when assessing if a customer is creditworthy to use the Payflex service. So we will not be able to offer you a payment plan with Payflex at this time. P.S. It is also very important to maintain a good credit history with other credit providers, as Payflex takes this into consideration as well when assessing customer spending limits.
Regards
The Payflex Team
We note that you did not inquire with our support team first on this matter.
To clarify the issue for you and other customers regarding this query we explain below why you have not been provided a Spend Limit with Payflex.
During your registration process, we obtained your credit history from the credit bureau as per the Payflex Terms and Conditions.
The credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score and credit profile. e.g. Personal Loans at banks, Woolworths, or Edgar's accounts missed payments are reported to the bureau and Payflex will take this into regard when assessing if a customer is creditworthy to use the Payflex service. So we will not be able to offer you a payment plan with Payflex at this time. P.S. It is also very important to maintain a good credit history with other credit providers, as Payflex takes this into consideration as well when assessing customer spending limits.
Regards
The Payflex Team