1 reviews | Active since Feb 2025
Payflex bad customer service
Worst company to deal with. If you call them they don't answer. If you email you speak to 3 different consultants and none of them resolves the issue. Feels like Im mailing in circles. Updated my bank account on my profile for withdrawal out of my wallet made. Wanted to confirm the refund will be done into the new account number as the withdrawal for December was unssuccesful. Cant get a straight answer out of them. Also if my withdrawal for Dec failed due to the account number on my profile being closed why was the money not refunded into my wallet and why was I not contacted? Took me almost 2 hours just to get them to update my new email address. Had to do verification through the link 3 times with 2 different consultants
Thanks for reaching out!
Here’s a handy tip: if you’d like to keep chatting with the same agent, just reply to the same email thread.
Send three separate emails, and you might find yourself talking to three different agents.
We'll pick one lucky agent to assist you with your query as soon as possible!
Best,
The Payflex team
Thanks for reaching out!
Here’s a handy tip: if you’d like to keep chatting with the same agent, just reply to the same email thread.
Send three separate emails, and you might find yourself talking to three different agents.
We'll pick one lucky agent to assist you with your query as soon as possible!
Best,
The Payflex team
Here is a handy tip for you...I have been replying to the same email thread yesterday. And again this morning. Still not resolved. Perhaps pick up your phones
And can someone contact me regarding my bank account linked to my profile and my withdrawal done!!!
Here is a handy tip for you...I have been replying to the same email thread yesterday. And again this morning. Still not resolved. Perhaps pick up your phones
And can someone contact me regarding my bank account linked to my profile and my withdrawal done!!!