AB
Arnoldt B

1 reviews | Active since Aug 2011

08 Jan 2023, 09:10

Payflex /Afshow Vellies

I found payflex by chance while browsing and signed up. I was looking for shoes vellies to be exact and found only 1 store on payflex store directory "Afshow Vellies "

Placed my order on 2 January 2023 and received email from payflex that the order is complete , I emailed asking why the full amount was charged and not taken over 6 weeks and the reply form payflex was that I must have selected the wrong option. This however is not my problem. Since placing my order with Afshow Vellies and paying in full amount of R 1025, I have not received any feedback from Afshow Vellies with regards to my order. I am asking please for payflex to please get a hold of Afshow Vellies since after numerous attempts I have been unable to. I know that this is not payflex problem BUT in my defense I found this company on Payflex store directory , Does payflex not do their homework when listing companies on their site. I feel I might have been ****med here. I have most probably lost my R 1025 but feel that payflex is also at fault here for listing companies without doing prober background checks , as a consumer using your service and using companies that you are in bed with now left me out of pocket with almost no means of getting it back. I have not received a single reply or email from Afshow vellies with reagrds to my order. Im am willing to change my rating here if this can be resolved.

0
Replies (2)
payflex
payflex's reply09 Jan 2023, 07:34
Official
Hi Arnoldt

Many thanks for taking the call from our COO.

As mentioned we will take this up with the merchant and give you feedback in the next day or so at the latest. 

Regards

The Payflex Team

Best regards,

AB
Arnoldt B's update09 Jan 2023, 08:48
Reviewer Update
I was contacted by Chris form payflex this morning and he has been very helpful and understanding.

I'm waiting on him to get back to me.

Thanks again Chris