Payflex ****

I am disgusted at non-existent support at PayFlex. I have sending emails since 22, but issue has not been resolved; only for payments for a cancelled order:

Order number *** Date 21-03-2025 Store: Makro Amount: R 638.95

I request that I be the two payments made on this cancelled order while the items were all back to store. The reason being, I selected the incorrect payment option, so I deleted the order placed on 21 of March and placed a correct one on 22 March with the order number:

Order number: *** Date: 22-03-2025 Store: Makro Amount: R 638.95

I have been back and forth with Makro, who claimed to have refunded a portion order to PayFlex, but I only saw R 66.99 in the wallet, which I withdrew. Since I am cash-strapped, the first cancelled order requested a payment, with 0 funds in the bank, and a of R95 was added. I paid the R 254 requested a cancelled order. More pathetic is that no one attempted to call me.

People, please beware of companies that outsource their customer services. It is often unavailable, agents send automated emails, and then request a survey to justify their income.