Pathetic customer service.

On 11/04/24I attempted to purchase an item on takealot and checkout using payflex. I sign in to my payflex account as usual and for the 1st time ever, tells me to verify via selfie. The selfie verification is broken, can't complete purchase. Try the sms link to complete verification 27 times and it does not work. Tried on incredible connection, same issue. Use payflex WhatsApp channel, bot is of no help. Been calling call center hourly since Friday, no answer. Email payflex, bot calling itself Babalwa sends me an invalid link. Try verification 10 times still fails. Email to tell them I can't use their service. No response. Contact them on social media. The fb bot says it can't help - send email or call center. 3 days gone by and response from payflex and no resolution to the issue. Their system is broken and they don't care. I will be contacting their vendors like takealot, incredible and echos record bar and informing them about payflex's absolutely atrocious service levels.