Pathetic

I have a pay flex payment due today. I wanted to load a second bank card to pay as my primary card doesn't have funds. My second bank card had an incorrect online purchase limit. I corrected it thinking great now I can QUICKLY go back on the payflex app and do my payment! WHAT A NIGHTMARE! Now the app constantly says payment under review and won't allow me to attempt to make a new payment called the call Centre was on hold for 10 minutes see I won't be getting help today and guess who is going to get a late payment fee and panelty ME! Because your stupid app is not allowing me to pay and you probably have 5 consultants because I never get through and just finish me airtime for heavens sake get it together!