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ashika M

1 reviews | Active since Oct 2017

13 Nov 2025, 11:34

Not happy about how this company deals with clients

Payflex does not have a number to contact them. The number on the website just rings and cuts off. I have written numerous emails to payflex to fix there system by changing my number but they keep sending OTP to a number which I no longer use?They take over 72 hours to respond and even when your query is not resolved they close the "session" Payflex tries to deduct money from my account even though I have EFT the money for the item ? If my issue is not resolved I will be contacting the CEO of payflex and telling him about my problem and I will go further by asking him...a HUGE company like payflex don't have a proper landline for clients to call ? How can payflex deduct money from ones account at anytime? Why is payflex email address *** dot not working? ?? How does a huge company like payflex give us so poor service.

This is not acceptable. I had no issues with payflex in the past until recently when I encountered a problem and realized Payflex takes forever to resolve simple issues. I have been writing emails for over a month now and no resolution ?

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Replies (1)
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ashika M's update14 Nov 2025, 09:00
Reviewer Update
My issue has been resolved! Thank you payflex. Great service from Kevin ! Appreciate your help. Thank you.