No support from phone, WhatsApp or email on a refund.

What's going on, Payflex? I have been a client for a while, but the wheels seem to have come off on the refund I am being waiting for.

On the 1st, you will take off another R 950 even though the merchant says they did the full refund of R 3799 to you on the 14th January. It's still not showing in my wallet. I have sent emails and got one reply that seems more automated than from someone who actually read my query. Since then, no follow up whatsoever, even though I have updated the ticket almost daily with the proof of payment from the merchant etc.

I tried phoning ... your phone line won't even let me get past an automated message that tells me to email Support, and then I tried the WhatsApp line which does exactly the same. It tells me to email Support ... but I am getting no support from Support! Now your WhatsApp line suggested Hellopeter so here I am still asking for support!