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Shumikazi C

1 reviews | Active since Dec 2015

06 May 2025, 08:42

No customer service - but automated responses - payment/refund is a nightmare

I bought items via Payflex and had some items returned and refunded via Payflex however Payflex still says I owe them, even other payment they have a note partial refund allocated to installment and also deducted my account as well. I have sent emails multiple times with no assistance. Payflex order number: *** and Transaction Date: 29-04-2025

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Replies (2)
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Shumikazi C's update07 May 2025, 08:42
Reviewer Update
Payflex still not responding to my emails and prolonging to process my refund. I bought items via Payflex and had some items returned and refunded via Payflex however Payflex still says I owe them, even though they still deducted my bank account with assitional installment Ticket 821249 and 821236
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Shumikazi C's update07 May 2025, 11:59
Reviewer Update
Basically Payflex does not care about customers, no response via email. I guess I have to seek advice form the National Consumer Commission/Consumer Complaints