PR
Potlako R
1 reviews | Active since Jan 2025
26 Jan 2025, 22:54
Money not reflecting
I made payment on the 25 January the money was deducted from my bank successfully so but I does not reflect on my payflex app I checked with my bank thy say the transaction us successful but payflex haven't updated it yet it's been 24 hours it was my second installment for my runway.
Transaction date 25/01/2025 08:33 Transaction value R 319.66
Helpful (0)
Replies (7)0
Replies (7)
payflex's replyOfficial
27 Jan 2025, 07:39 Dear client
We apologize for the inconvenience caused. Payments that have been debited from your bank card will be allocated. Our database has not synchronised the payments. Our developers are currently resolving the issue and your payments will reflect on your Payflex payment plans within the next 24 hours.
Regards
The Payflex Team
We apologize for the inconvenience caused. Payments that have been debited from your bank card will be allocated. Our database has not synchronised the payments. Our developers are currently resolving the issue and your payments will reflect on your Payflex payment plans within the next 24 hours.
Regards
The Payflex Team
payflex's reply27 Jan 2025, 07:39
Official
Dear client
We apologize for the inconvenience caused. Payments that have been debited from your bank card will be allocated. Our database has not synchronised the payments. Our developers are currently resolving the issue and your payments will reflect on your Payflex payment plans within the next 24 hours.
Regards
The Payflex Team
We apologize for the inconvenience caused. Payments that have been debited from your bank card will be allocated. Our database has not synchronised the payments. Our developers are currently resolving the issue and your payments will reflect on your Payflex payment plans within the next 24 hours.
Regards
The Payflex Team
PR
Potlako R's updateReviewer Update
27 Jan 2025, 09:16Same reply Like everyone here that having Same problem as me but none of them has been helped so I'm not satisfied with the reply because I made payment for My other order it went through without problems so why it is hard to update the other one please fix it
PR
Potlako R's update27 Jan 2025, 09:16
Reviewer Update
Same reply Like everyone here that having Same problem as me but none of them has been helped so I'm not satisfied with the reply because I made payment for My other order it went through without problems so why it is hard to update the other one please fix it
payflex's replyOfficial
27 Jan 2025, 09:30Please share the ticket number you logged with ***
We cannot find anything from you.
If you have not yet logged a ticket please do so. We cannot fixed issues if you have not emailed our support team.
We cannot find anything from you.
If you have not yet logged a ticket please do so. We cannot fixed issues if you have not emailed our support team.
payflex's reply27 Jan 2025, 09:30
Official
Please share the ticket number you logged with ***
We cannot find anything from you.
If you have not yet logged a ticket please do so. We cannot fixed issues if you have not emailed our support team.
We cannot find anything from you.
If you have not yet logged a ticket please do so. We cannot fixed issues if you have not emailed our support team.
PR
Potlako R's updateReviewer Update
27 Jan 2025, 09:36We got you request 697527
The only reply I get on my emails automated reply from support rather than fixing the problem n here you keep on saying it will be solved
The only reply I get on my emails automated reply from support rather than fixing the problem n here you keep on saying it will be solved
PR
Potlako R's update27 Jan 2025, 09:36
Reviewer Update
We got you request 697527
The only reply I get on my emails automated reply from support rather than fixing the problem n here you keep on saying it will be solved
The only reply I get on my emails automated reply from support rather than fixing the problem n here you keep on saying it will be solved
payflex's replyOfficial
27 Jan 2025, 09:39Thank you - We will deal with this on the support ticket.
payflex's reply27 Jan 2025, 09:39
Official
Thank you - We will deal with this on the support ticket.
PR
Potlako R's updateReviewer Update
27 Jan 2025, 10:41My problem was solved thanks to you and Chris the money reflects and my paymen plan on the app has been updated
Please next time ask people for their ticket number as soon as they complain so they can get help quickly.thanks
Please next time ask people for their ticket number as soon as they complain so they can get help quickly.thanks
PR
Potlako R's update27 Jan 2025, 10:41
Reviewer Update
My problem was solved thanks to you and Chris the money reflects and my paymen plan on the app has been updated
Please next time ask people for their ticket number as soon as they complain so they can get help quickly.thanks
Please next time ask people for their ticket number as soon as they complain so they can get help quickly.thanks
payflex's replyOfficial
27 Jan 2025, 10:44Thank you for the feedback.
payflex's reply27 Jan 2025, 10:44
Official
Thank you for the feedback.