IF
Irene F
1 reviews | Active since Feb 2015
06 Mar 2023, 15:23
Incredible bad service
My order was cancelled by the online shop due to no stock available. I informed Payflex. providing my order number,as was requested, and a confirmation from the shop that the cancellation was due to wrong info on their website. I informed Payflex of this and requested to stop further deductions. This was completely ignored. No response about refunding of my payments.
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Replies (1)
payflex's replyOfficial
07 Mar 2023, 07:34Hi Irene
Payflex and the merchant have been trying to contact you. However, you don't respond to any calls or emails.
We can understand you are upset with regard to the matter.
The merchant has acknowledged that they are at fault.
Kindly respond to the messages we have sent.
Regards
The Payflex Team
Payflex and the merchant have been trying to contact you. However, you don't respond to any calls or emails.
We can understand you are upset with regard to the matter.
The merchant has acknowledged that they are at fault.
Kindly respond to the messages we have sent.
Regards
The Payflex Team
payflex's reply07 Mar 2023, 07:34
Official
Hi Irene
Payflex and the merchant have been trying to contact you. However, you don't respond to any calls or emails.
We can understand you are upset with regard to the matter.
The merchant has acknowledged that they are at fault.
Kindly respond to the messages we have sent.
Regards
The Payflex Team
Payflex and the merchant have been trying to contact you. However, you don't respond to any calls or emails.
We can understand you are upset with regard to the matter.
The merchant has acknowledged that they are at fault.
Kindly respond to the messages we have sent.
Regards
The Payflex Team