From: Shandy Tema <temashandy@gmail

From: Shandy Tema <***> Date: Sat, Mar 28, 2026 at 12:47 PM Subject: Report Payflex To: <***> I hereby report *****ulent activity by Payflex, which resulted in an unauthorized debit of *R2700+* from my Nedbank account. The debit occurred in the early hours without my knowledge, and when I tried to perform transactions I discovered the money was gone. Nedbank confirmed that Payflex initiated the debit and stated they cannot reverse it. I have emailed Payflex detailing the *****ulent activity and requesting an immediate investigation, reversal of the debited amount, and assurance that security measures will be improved to prevent future unauthorized transactions. I expect Payflex to resolve the matter urgently and provide full restitution for the loss incurred. Ms Tema *** ***