Follow up for a Non Delivery (***)

I am following up on a Makro2.0 order, I financed through Payflex ***, 3Nov 2025. Payflex Order No: ***) I have not received the goods, and the delivery proof from Makro is not signed by me. Please investigate this matter and provide a written response with 48 hours. If I do not hear from you. I will escalate to the FSCA and relevant consumer protection authorities. You can reach reach me at: ***