Extremely Frustrating – Non-Existent Account Under My Name

I am extremely frustrated with Payflex due to a serious issue: there is an active account under my name that I never opened. Despite multiple attempts, I have been unable to get help, as the customer care line is not working, and other contact channels are extremely difficult to reach.

This is a very serious matter, and it is unacceptable that resolving it has been so difficult. Payflex needs to investigate this immediately and improve their customer support processes so that customers can actually get assistance when urgent issues arise.

I hope for a prompt resolution