Extra Fees Charged Within A Few Hours

Item: payflex
Rating: 1
Author: Dean M

Due to the new Virtual Cards that banks have implemented, the CVV number changes every hour, so PayFlex could not collect payment and send out a SMS payment is outstanding, a few hours later they charged me an extra R65 because the payment is late... Although I was not even able to access my PC within the timeframe.... Will not use them again

Helpful (0)

Replies (3)

payflex's replyOfficial

25 Mar 2021, 09:41

Hi Dean,

We are terribly sorry about this, support will be in touch with your to rectify this.

Regards,

The Payflex Team

payflex's reply25 Mar 2021, 09:41

Official

Hi Dean,

We are terribly sorry about this, support will be in touch with your to rectify this.

Regards,

The Payflex Team

Dean M's updateReviewer Update

04 Apr 2021, 13:05

Did a great job in rectifing the mishap

Dean M's update04 Apr 2021, 13:05

Reviewer Update

Did a great job in rectifing the mishap

payflex's replyOfficial

06 Apr 2021, 10:00

Hi Dean,
Did support contact you?

payflex's reply06 Apr 2021, 10:00

Official

Hi Dean,
Did support contact you?