WL
Weibrand L

1 reviews | Active since Jan 2013

14 Jul 2024, 11:06

Excellent resolution of dispute

After a dispute having been logged previously on Hellopeter with regards to penalty fees levied on a late payment outside of my control, I had been contacted by the Campaign Manager, Daniel Molefe, within 2 hours of logging it on Hellopeter, who had arranged to credit the penalty fees from a subsequent payment, aand also arranged for a further R100 voucher as a token of apology. This bodes as an indication of excellent customer service provided by Payflex!

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Replies (1)
payflex
payflex's reply14 Jul 2024, 12:19
Official
Hi Weibrand

Thank you for taking the time to write such a wonderful review. We are so pleased that our service champions Daniel was able to exceed your expectations.

Regards

The Payflex Team