Duplicated Transaction: I have been assisted :)

So I've always been using PayFlex and I've never encountered any problems until a recent review that I did put up about a duplicated amount that had been taken out. However I had been assisted shortly after some following up by a consultant named Anna. I had been paranoid at first since it has been the first time that this has happened however thankfully I did get my feedback from the team and my refund processed after the 3-5 day period as I was told. I think its only fair to let everyone out there going through this that I have had a good outcome out of the support team and i believe that all PayFlex's team requires us to be is a little patient since I'm sure there is a lot of requests going through to their teams.

Many Thanks Ally