JN
Jesse N

1 reviews | Active since Oct 2024

29 Oct 2024, 10:21

DO NOT USE PAYFLEX, ACCOUNT DEBITS CONTINUE AFTER PAYMENT COMPLETE!

After paying Payflex in full and on time, they continue to debit my account and also add late payment fees. After numerous emails with bank statements to prove that I have paid all my instalments in full and on time they still debit my account. My advice, DO NOT USE PAYFLEX, the hassle is not worth it!

0
Replies (5)
payflex
payflex's reply30 Oct 2024, 06:52
Official
Good day Jesse

Thank you for writing to us.

We want to assure you that one of our dedicated support agents is currently reviewing your inquiry and will reach out to you shortly with feedback. 

We apologize for any inconvenience this may have caused and appreciate your patience.

Best,
The Payflex team 

Best regards,

JN
Jesse N's update30 Oct 2024, 16:37
Reviewer Update
After my payments were COMPLETED they continued to debit my account and now they refuse to refund me my money AFTER reviewing my account! AVOID USING THEM if you value your time and money!
payflex
payflex's reply31 Oct 2024, 06:48
Official
 

Best regards,

JN
Jesse N's update04 Nov 2024, 15:18
Reviewer Update
UPDATE! Almost a full week since this issue of Payflex taking money from my account AFTER I had completed all my payments on time! A hang of a lot of back and forth emails with their 'support' team and still not resolved. They come accoss extremely petty and childish, not what you'd expect from a larger company. Again, I would encourage people to stay well clear of this blatantly ***** company.
payflex
payflex's reply04 Nov 2024, 15:28
Official
   

Best regards,