ZN
Zandile N
1 reviews | Active since Jun 2018
29 Jun 2023, 18:58
Dissatisfied with payflex and Makro
I made a purchase this morning at Makro and paid via payflex. First payment for this order was taken from my bank account. My status on makro online says awaiting payment. No one can tell me what is going on.
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Replies (1)
payflex's replyOfficial
02 Jul 2023, 08:39Hi Zandile
Your review is inaccurate. The Payflex staff have assisted you since you first made Payflex aware of the issue on Thursday 29 June. You keep logging different queries each time, which does not help the situation. Payflex staff have contacted Makro on your behalf and are continually following up for you.
The matter is still with Makro who has yet to reply.
Please do not post inaccurate reviews about Payflex when we are doing all we can to assist you.
You know this to be the case as you had a similar experience in March.
Regards
The Payflex Team
Your review is inaccurate. The Payflex staff have assisted you since you first made Payflex aware of the issue on Thursday 29 June. You keep logging different queries each time, which does not help the situation. Payflex staff have contacted Makro on your behalf and are continually following up for you.
The matter is still with Makro who has yet to reply.
Please do not post inaccurate reviews about Payflex when we are doing all we can to assist you.
You know this to be the case as you had a similar experience in March.
Regards
The Payflex Team
Best regards,
payflex's reply02 Jul 2023, 08:39
Official
Hi Zandile
Your review is inaccurate. The Payflex staff have assisted you since you first made Payflex aware of the issue on Thursday 29 June. You keep logging different queries each time, which does not help the situation. Payflex staff have contacted Makro on your behalf and are continually following up for you.
The matter is still with Makro who has yet to reply.
Please do not post inaccurate reviews about Payflex when we are doing all we can to assist you.
You know this to be the case as you had a similar experience in March.
Regards
The Payflex Team
Your review is inaccurate. The Payflex staff have assisted you since you first made Payflex aware of the issue on Thursday 29 June. You keep logging different queries each time, which does not help the situation. Payflex staff have contacted Makro on your behalf and are continually following up for you.
The matter is still with Makro who has yet to reply.
Please do not post inaccurate reviews about Payflex when we are doing all we can to assist you.
You know this to be the case as you had a similar experience in March.
Regards
The Payflex Team
Best regards,