CM
COLLIN M

1 reviews | Active since Oct 2021

04 Nov 2022, 16:05

Disgusted, pathetic & poor service

I have never dealt with an *********** disgusting service, I mean really are they that *********** that they don't even have the resources to see if the cellphone number I'm updating belongs to me, I have been dealing with Lehlohono Motloung I have sent them everything to update my number and he still "claims " I must provide proof REALLY NOW!!!!

0
Replies (2)
payflex
payflex's reply04 Nov 2022, 16:43
Official
Hi Collin

Many thanks for the call and allowing us to explain the situation.

Payflex are an online business and don't meet customers face to face. So we have to apply strict security rules to protect our customers. 

When requests to update details are received we need to make 100% sure that the information provided and the person requesting the changes are correct.

We have now been able to update your details.

Many thanks for your understanding and choosing Payflex as your payment option.

Regards

The Payflex Team



CM
COLLIN M's update04 Nov 2022, 16:51
Reviewer Update
Hi Lehlohonolo

Thank you for your call and updating my details as requested 🙂.

Keep well.

Regards
CM (IJ)