Disappointed in payflex and its customer service

Payflex reduced my credit limit despite my credit score improving I am extremely disappointed with Payflex regarding the recent reduction of my credit limit. What I find particularly frustrating is that my credit limit was reduced even though my credit score has increased, which makes the decision difficult to understand. I have been monitoring my credit profile and have been actively working on improving my credit standing, so receiving a reduced limit despite an improved credit score is very discouraging. I would like Payflex to provide a clear explanation of what specifically resulted in my credit limit being reduced. If my creditworthiness has improved, I would also like to understand why this has not been reflected in my available Payflex limit. I am requesting that Payflex review my account and provide transparency regarding the factors used to determine my credit limit. If there is an error or outdated information influencing the decision, I would appreciate this being corrected. I would like a proper explanation rather than a generic response, as this directly affects my ability to use the service and my confidence in Payflex.