TL
Thembakazi L

1 reviews | Active since Dec 2024

20 Dec 2024, 11:35

Disappointed

I am so disappointed on the 6 of December I payded to 2 instalments for the 5th and 19 December this week I received a massage that reminds me in 4 day they will deduct from my bank I send email for the past 4 days with all the proof that I have made payment but still nothing today I have to pay with interest for which I am paying for second time , I am so disappointed I called no response

0
Replies (6)
payflex
payflex's reply20 Dec 2024, 14:52
Official
Good day

Please note that one of our dedicated agents is currently investigating your query and will reach out via email if any further clarification is needed.

Best,
The Payflex team
payflex
payflex's reply30 Dec 2024, 07:07
Official
 
TL
Thembakazi L's update30 Dec 2024, 15:34
Reviewer Update
Are you guys going going to refund my mom or what ?
payflex
payflex's reply30 Dec 2024, 15:47
Official
Hello :)

Just a heads-up—Hellopeter isn’t our support channel! But don’t worry, we’re more than happy to look into your matter. 

Simply drop us a line via email on the same support ticket we’ve been liaising on, and we’ll get right on it. 

Looking forward to closing this query off for you!

Best,
The Payflex support team
TL
Thembakazi L's update30 Dec 2024, 16:10
Reviewer Update
I did email you but no response but here you respond faste
payflex
payflex's reply02 Jan 2025, 07:22
Official