SM
Sarah M
1 reviews | Active since Mar 2017
31 Dec 2024, 10:09
Change of contacts and password
Have registered with them and changed my cell number and also forgot my password. They requested all documents in the world and was submitted even pics were taken but still they are not able to assist me to change my number. Tshegofatso and Kedibone the whole support crue. Their service is hopeless. I also called their number *** and again chated with them on WhatsApp but the incompetence I got, is out of the window
Helpful (0)
Replies (7)0
Replies (7)
payflex's replyOfficial
31 Dec 2024, 13:16Hi Sarah
it looks like we didn’t quite hit the mark this time, and we apologize for the inconvenience caused!
We’re currently experiencing a high volume of inquiries during this busy season, but rest assured, one of our dedicated agents will attend to your request as soon as humanly possible.
We really appreciate your patience – we’re on it!
Best,
The Payflex team
it looks like we didn’t quite hit the mark this time, and we apologize for the inconvenience caused!
We’re currently experiencing a high volume of inquiries during this busy season, but rest assured, one of our dedicated agents will attend to your request as soon as humanly possible.
We really appreciate your patience – we’re on it!
Best,
The Payflex team
payflex's reply31 Dec 2024, 13:16
Official
Hi Sarah
it looks like we didn’t quite hit the mark this time, and we apologize for the inconvenience caused!
We’re currently experiencing a high volume of inquiries during this busy season, but rest assured, one of our dedicated agents will attend to your request as soon as humanly possible.
We really appreciate your patience – we’re on it!
Best,
The Payflex team
it looks like we didn’t quite hit the mark this time, and we apologize for the inconvenience caused!
We’re currently experiencing a high volume of inquiries during this busy season, but rest assured, one of our dedicated agents will attend to your request as soon as humanly possible.
We really appreciate your patience – we’re on it!
Best,
The Payflex team
SM
Sarah M's updateReviewer Update
10 Jan 2025, 11:47My issues is still not attended to
SM
Sarah M's update10 Jan 2025, 11:47
Reviewer Update
My issues is still not attended to
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Sarah M's updateReviewer Update
01 Feb 2025, 11:05Payflex
You are so *********** when it comes to customer service. Looking at your response, so is still busy season according you?. If you don't want me, say so that I can stop requesting fir you account. Does have to take you months just to change my cell no?
You are so *********** when it comes to customer service. Looking at your response, so is still busy season according you?. If you don't want me, say so that I can stop requesting fir you account. Does have to take you months just to change my cell no?
SM
Sarah M's update01 Feb 2025, 11:05
Reviewer Update
Payflex
You are so *********** when it comes to customer service. Looking at your response, so is still busy season according you?. If you don't want me, say so that I can stop requesting fir you account. Does have to take you months just to change my cell no?
You are so *********** when it comes to customer service. Looking at your response, so is still busy season according you?. If you don't want me, say so that I can stop requesting fir you account. Does have to take you months just to change my cell no?
payflex's replyOfficial
01 Feb 2025, 11:07Just hang tight - We will get to you as soon as possible 👍
payflex's reply01 Feb 2025, 11:07
Official
Just hang tight - We will get to you as soon as possible 👍
SM
Sarah M's updateReviewer Update
01 Feb 2025, 11:13Always the case, they won't be coming back to me
Their service sucks
Their service sucks
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Sarah M's update01 Feb 2025, 11:13
Reviewer Update
Always the case, they won't be coming back to me
Their service sucks
Their service sucks
payflex's replyOfficial
01 Feb 2025, 11:17OK noted thanks
payflex's reply01 Feb 2025, 11:17
Official
OK noted thanks
SM
Sarah M's updateReviewer Update
01 Feb 2025, 11:22'OK noted thanks' what? Exactly?
SM
Sarah M's update01 Feb 2025, 11:22
Reviewer Update
'OK noted thanks' what? Exactly?