TM
Tshegofatso M

1 reviews | Active since Feb 2025

27 Feb 2025, 09:00

Bad customer service No communication

I am so so mad , when payflex was not that popular in 2023 our queries and complaints where attended too with just a simple email now 2025 it's hard to get ahold of them ,their phone is forever busy they don't answer to emails living you to chat to a bot on WhatsApp that doesn't have answers and it's more bad if you have problems with Payment .. payflex's communication is bad ,they really have a big head now

0
Replies (4)
payflex
payflex's reply27 Feb 2025, 09:05
Official
Sorry 👍
TM
Tshegofatso M's update27 Feb 2025, 09:45
Reviewer Update
🤡
TM
Tshegofatso M's update27 Feb 2025, 09:51
Reviewer Update
And it's a joke that your company has time to reply to reviews and no time for your customers... ..answer our calls and emails
payflex
payflex's reply27 Feb 2025, 09:53
Official