Bad Bad Bad!

I am trying since Thursday evening to make payment on my one missed order but the system isn't even allowing me to view the order. It keeps showing the circle that its loading when I go into it and I spend hours trying and waiting. There isn't any money in the account it's trying to take money from and it's creating debit order charges on my account. This is unacceptable I am not going to pay any additional charges for this one order because it's not my fault if your system does not work! Check my history I always make payments on your website beforehand and now this is messing up my status on my bank account and on your end. I want this fixed immediately and I am not paying the charged incurred this is a really bad reflection for my bank account! I will be in church today until like 12pm for any calls but you can reach me after 3pm if possible. You keep sending sms about the missed payment but I'm trying to make the payment but your system won't allow it!