***** AND BIG SECURITY RISK OF USING PAYFLEX

On the 27 of August I recieved an email that a purchased of R9437 was made in a makro store 2.0 and it show a payment was made from and card number that was not mine with the amount of R3145 that was the 1st payment of the 3 but on closer investigation I logged in to my app to se e what was happening so there I discover instead of my bank card details there was someone elses details they purchase using my payflex profile so I also had other payments but it couldn't go through because of this other person's detail in that card details, I emediatly emailed payflex about the ***** on my account and they responded ticket has been resolve but nothing was done I also went to the polece station and resend my complaint but an avidavits was writin on the issue because the time of purchase I was in my workplace, on email after email the same outcome consist ticket has been resolved bit nothing, today I discovered again that the card details is clear and no card detail in card payment option on my payflex app so they want to keep me liable for the rest of that payment of a purchase that was done *****ulent on my payflex account using my profile,there is a serious security risk with this payflex and customer service is really bad and it is impacting alot of emotions about this situation.Please resolve this ***** be cause will not pay for something that I have no knowledge about and I have all my proof that I emailed to them with no availability of a responds.