Z
Zenani

1 reviews | Active since Dec 2022

18 Feb 2025, 13:28

Account Blocked and Refund

On the 17 Feb 2025 i made a purchase at iStore using payflex, I was told that they did not receive payment from payflex. My account was blocked. I can't see if i was refunded. I sent a email to ***, they sent a link for verification and it keeps giving me the same error message. I tried calling and my calls keep getting dropped since there is a high volume calls.

0
Replies (3)
payflex
payflex's reply18 Feb 2025, 13:40
Official
 
payflex
payflex's reply18 Feb 2025, 14:04
Official
 
payflex
payflex's reply18 Feb 2025, 15:02
Official
Keep an eye out for a response from ***!

We’ve got a 72-hour turnaround time, but if your query is a bit more complex, it might take a little longer.

We love your feedback, but just so you know, HelloPeter isn’t our support platform, so you’re less likely to get a resolution from  here.

Best,
The Payflex team