1 reviews | Active since Feb 2023
Account blocked
Account blocked: I loved using Payflex. Every time I would pay on time and one month I requested a debit order change as I had fruad on my bank account and had to close down the account registered. They still submitted and it was sent back for none payment.
I made a manual payment two days after I noticed and then trying to use my credit again week after, my account was blocked!
I left and now a year later thought to try again and my financial situation is even better then the last and showed I have credit and blocked!
Why? I mean it was late and I paid it. I also made a notice of this week before the debit order…
I am highly annoyed as I would have loved to use this service as I had 15 orders All paid the last time and blocked for one small late payment of R300
Highly unlikely to get this fixed.
We have reviewed your claim and observed that there have been defaults on nearly all of your payment plans with Payflex, which is not acceptable.
An escalation agent has been assigned to your case and will contact you if additional information is required.
Best,
The Payflex team
We have reviewed your claim and observed that there have been defaults on nearly all of your payment plans with Payflex, which is not acceptable.
An escalation agent has been assigned to your case and will contact you if additional information is required.
Best,
The Payflex team