1 reviews | Active since Feb 2022
Worst Customer Service!!!
Never had such ***********, disgusting service in my entire life, this is literally without a doubt the worst and most *********** company I've ever had the displeasure of dealing with!
We have placed an order and made a payment immediately via the credit card payment option on the 22nd of February 2022 on their website after confirming the stock availability via the phone. . . According to their website, our order was to be dispatched on Wednesday the 23rd of February 2022. . . It’s now the 24th of February 2022, but the order has not been dispatched as yet. No communication has been sent!
We had to contact them to inquire. . . They ask for proof of payment. How unprofessional!
When you pay with a credit card, you get the success confirmation, which we did. How can you then be asked for proof of payment after three days and after you inquire about the shipment?
Well, to cut the long story short, we sent them the successful payment confirmation along with the proof from our account. They promise to send the order. That was in the morning. . . But still now, in the afternoon the order has not been shipped. No tracking number. Their system still even now shows our order processing status, as it showed three days ago.
Please send us our order or the refund ASAP so we can purchase from a reliable store!
And then you are instructing us to adjust our review!
And then you are instructing us to adjust our review!
So, they called us yesterday. Said they are waiting for a stock for one of the items. Promised to ship our order before 11 am today (Friday 25, 02, 2022). . . It's now 16:00. They have still not shipped our order. . . The manager is nowhere to be found.
We have requested a refund.
By the way, the item they say is not in stock, it's still showing "in stock" even now on their website.
So, they called us yesterday. Said they are waiting for a stock for one of the items. Promised to ship our order before 11 am today (Friday 25, 02, 2022). . . It's now 16:00. They have still not shipped our order. . . The manager is nowhere to be found.
We have requested a refund.
By the way, the item they say is not in stock, it's still showing "in stock" even now on their website.
