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Alan D
1 reviews | Active since Mar 2020
25 Mar 2020, 14:27
Shocking communication
Worst online experience ever , no communication about delivery delays, no response to support tickets no response to whatapp message. Lets wait and see if the goods ever actually arrive. Order online with this shop at your peril.
Helpful (0)
Replies (3)0
Replies (3)
PayCheap.co.za's replyOfficial
25 Mar 2020, 16:13Dear Alan,
We are so sorry for any issues you might have to deal with. due to the covid-19 pandemic our service has been greatly impacted. However our sales team is working hard to make sure the orders are dispatched in a timely manner. We apologize for the inconvenience.
We are so sorry for any issues you might have to deal with. due to the covid-19 pandemic our service has been greatly impacted. However our sales team is working hard to make sure the orders are dispatched in a timely manner. We apologize for the inconvenience.
PayCheap.co.za's reply25 Mar 2020, 16:13
Official
Dear Alan,
We are so sorry for any issues you might have to deal with. due to the covid-19 pandemic our service has been greatly impacted. However our sales team is working hard to make sure the orders are dispatched in a timely manner. We apologize for the inconvenience.
We are so sorry for any issues you might have to deal with. due to the covid-19 pandemic our service has been greatly impacted. However our sales team is working hard to make sure the orders are dispatched in a timely manner. We apologize for the inconvenience.
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Alan D's updateReviewer Update
25 Mar 2020, 16:18Thank you but all the more reason to communicate properly with your customers in uncertain times , you can damage a good business with poor communication.
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Alan D's update25 Mar 2020, 16:18
Reviewer Update
Thank you but all the more reason to communicate properly with your customers in uncertain times , you can damage a good business with poor communication.
PayCheap.co.za's replyOfficial
25 Mar 2020, 16:28Dear Alan,
We have checked your order and noticed that it has been dispatched already via Pargo. We also emailed you the tracking details which will be emailed again to you. We will really appreciate if you can change your review as we are trying the best we can under these conditions. Thank you
We have checked your order and noticed that it has been dispatched already via Pargo. We also emailed you the tracking details which will be emailed again to you. We will really appreciate if you can change your review as we are trying the best we can under these conditions. Thank you
PayCheap.co.za's reply25 Mar 2020, 16:28
Official
Dear Alan,
We have checked your order and noticed that it has been dispatched already via Pargo. We also emailed you the tracking details which will be emailed again to you. We will really appreciate if you can change your review as we are trying the best we can under these conditions. Thank you
We have checked your order and noticed that it has been dispatched already via Pargo. We also emailed you the tracking details which will be emailed again to you. We will really appreciate if you can change your review as we are trying the best we can under these conditions. Thank you