AT
Angelo T

1 reviews | Active since Mar 2021

03 Mar 2021, 16:48

Absolute worst service ever. Mickey Mouse company....

Worst company ever to deal with. I ordered a screen for a cellphone as advertised on their website. They delivered very quickly and I was impressed. Opened the package and it was the wrong screen. Phoned them immediately on was directed to their whats app. I did that. I had to send through the details. Did that and no response. Send a ticket through their website. No response. Got hold of them again on whats app. Was informed they looking into the matter. No response. Messaged again. Was told i would have the replacement screen that afternoon or by the latest the next morning. No delivery. Contacted them again. Response.......checking. After that no response. Requested an exchange through their website. To date no response. Still pending.....Sent through another ticket asking one of the managers to contact me. I will not hold my breath for a response. Stay away and rather buy though companies that have a proven track record. Worst service ever.

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Replies (1)
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Angelo T's update04 Mar 2021, 12:11
Reviewer Update
I am very happy to report that my issue has been resolved. They contacted me yesterday stating that they would deliver my refund this morning, True to what they promised they delivered my refund this morning and re-imbursed the delivery fee. The person explained what the problem could have been and apologised. Now that was great service.