Inaccurate listing therefore hard to find. Personal cell number listed. Palace.. Price charged I'd *******.

Hotel is horror. They rip.off quests. Inaccurate listing on airbnb. Noisy. Complained they did nothing about it. Demanded undis losed deposit of about R1000 per 7 days. Used my card they place hold on it now not able to unfold it. Telling me to ask my bank to uphold. How did theh do it? Staff do not have transparency. They lie. Told me theh did not receive money from airbnb yet money was received before I checked out. I checked out early. Did not worth it. They refunded me half my money. No reason given. Very unprofessional. I raised complaint they ignored it. I had to involve airbnb who also failed to get me full refund. I am escalating this. They charge for srvice but no srvice over the weekend. You break shower get spray lid they charge hell lot for that. Cheapest shower gel from some refill. Bottles look luxurious but they refill from 5l litre bottle worth R20. The cleaners forced to wash wash dishes in the hand washing basin in this era of covid- I had to leave.