Very bad Paxi customer service

Paxi.

I can only add to stay away from paxi.

Very bad customer service. Calling them you wait for ages for them to take your call while you listen to a stupid tape telling you how good they are, while it is costing you a small fortune to the 086 number.

Had to call them because according to the tracking the parcel that I have sent was at the store where I’ve send it to but I didn’t receive any pin code so that my client can pick it up.

I send about 15 parcels per week country wide and have to call them about 5 out of the 15 parcels to get the pin. You have the option to send a sms and they will get back to you, tried it several times, ha-ha what a joke. You can even send them an e mail. You will receive an automated e mail after a minute or two telling you that they have received your e mail and their undertaking to get back to you within 24 hours, ha-ha again, you will not hear from them.

They don't even respond to complaints on Hello Peter.

Bottom line, STAY AWAY FROM PAXI!!!!!!!!