PEXI theft

My item was ****** and no one cares don't use this service:Subject: RE: PEXI theft

This was reported yesterday Phoned Paxi spoke to Sisipho - Ref 627476, someone has to take responsibility for this, an apology is not good enough, between Margate PEP to pick up point someone took this item there has to be some kind of procedure and explanation as you have dishonest people working for you, I need all details of people involved so that I can lay a charge of theft with the police.