PAXI Damaged my package

PAXI is Pathetic!, I paid R150 large bag(3-5day service). I sent my Alternator bubble wrapped in a box with sponges from JNB to DBN for repairs, it arrived more than a week late. the package was opened somewhere, the item was handled dropped broken into pieces, enclosed not in the same manner and delivered to DBN(without its pieces). I contacted PAXI immediately whom delayed the complaint process, they evaded my continuous calls, claiming they cant reimburse me, I am unable to repair it, they fail to provide attorney details or resolution. DONT USE PAXI!!