Paxi courier sevice through Pep Stores

I will never, but never recommend Paxi courier services. (Believe they use Skynet) I paid for a 3-5 day delivery, and after 10 working days it is still not at its destination. I was guarantee by the lady at Pep Stores where I hannded it in, that it will definately be delivered on that period. I phoned them several times, send an email, buf no reply from them. They are absolute pathatic!!! Don’t waste your money and time to trust Paxi