Paxi bad services

I bought a Paxi larger bag at Woodmead Takkie Town, for the 7-9 business days service.

Which I dropped off my parcel at the sending store on the 28 of June 2024, by the 9 of business which the parcel was supposed to reach the destination it happened that the parcel is still laying in store, how disappointing.

Hence no one informed me of the delay what so ever I only found out after I take it upon myself to track the parcel, yet I have been making calls back and forth between Paxi and the store begging for thier assistance.

Paxi had no best interest in assisting me with my quire , Takkie area managers Saul tried his level best to speed up the process and he further tried to get an overnight courrier done for my parcel but I guess his call was not approved and I appreciate his efforts.

I have wasted almost more then the fee charged for thier service by making calls to them on a daily basis. The courier services was even too bad to an extand that they would update my tracking status to something that looked like they are assisting me , yet I was fooled.

To dated my parcel hasn't reached the destination and I am so inconvenienced to a point that I had to buy again items that I was sending home.

I strongly would not recommend Paxi services to anyone. Following this disappointing experience and which left me spending more of my time and airtime as well as me purchasing these items again.

This is one of kind of unacceptable customer service that one should face , I hereby rate thier service 0/10

I am Not a coming back customer ever again.