PAXI AND PEP CLOTHING STORE IN PORT ALFRED

Super appalling service from both Paxi and the PEP store 😡! No one's taking accountability for the 'missing' parcel, no feedback, nothing. Even after informing both the store manager and area manager. And the lame excuse they're giving is that Paxi's system automatically cancels delivery if the parcel's 'damaged' without even telling the client?! Like, come on! We're paying for these services—they're not free! Super unprofessional and honestly, really frustrating 💔"

On July 17, 2025, a parcel was sent via Paxi to the PEPHOME. The sender received a confirmation message indicating the parcel was dropped off with an estimated delivery date of July 24, 2025.

On July 23, both the sender and receiver received a message stating the parcel was on schedule. To date, the parcel has not been delivered.