No feedback, lost my parcel and lying about it

Hi

Paxi is the worst courier company

I sent my parcel valued at 2k. The distance is 15km away end of July

They still haven’t found it

Everyday I call and msg and the just say my parcel is with the courier or its t the hub and they will escalate

No no no feedback

I want my money they full of lies

They should close their doors

No one should ever use these unreliable people