I was at Pumlani mall Pep cell, to send using paxi, i waited for 20min because Nompumelelo Njunju was working alone

I was at Pumlani mall Pep cell, to send using paxi, i waited for 20min because Nompumelelo Njunju was working alone. she even tell me through a paxi ******* as a customer because Paxi didn't provide dustbin, I'm not happy about that poor service.