HORRIBLE SERVICE! ARROGANT IN DISRESPECTING CLIENTS

You even lucky u got one star u don't even Deserve a Star for your ****TY SERVICE. I'm going to summarize my experience with PAXI. I couriered my package on the 18 August 2020 and despite my emails n being IGNORED my package was late and I had find alternative methods of delivery which cost me more (PICK N PAY ARAMEX IS WAY BETTER THAN PEP PAXI) I was promised that my package would be returned to me after 14 days. And as usual I have been waiting it's been 18 Days so when u add the 14 days plus 18 days how many more days is it!!!! HOW ****ED UP IS YOUR SERVICE!!!!! I HAD TO CALL AGAIN AND YOU WANT TO TAKE ACTION. I WANT ALL THE ****EN AIRTIME I SPEND CALLING YOU! I WANT MY PRODUCT AND THE AMOUNT I COULD HAVE MADE ONY PRODUCT AND I ESPECIALLY WANT MY REFUND BECAUSE YOU DIDN'T DO ****!!! YOU DON'T RESPECT YOUR CLIENTS AND AFTER SEEING YOUR BAD REVIEWS YOU CLEARLY DON'T CARE. I WANT TO EXPOSE YOU FOR THE LEVEL OF ARROGANCE YOU HAVE IN DISRESPECTING YOUR CLIENTS!!!! THE PEP STORES I used was SOSHANGUVE PLAZA TO MAMELODI SHOE CITY!!!