Disability Driving Aid lost by PAXI and PEPCELL

my cousin received as SMS that his parcel has been delivered to Sebokeng Evaton Spar, we got there and they told us the shop has been ****** and they will call us as the manager is not there, since we have been waiting for the call and have gone back to be told the something. My cousin is on a wheel chair and what was ******/lost was his driving aid curried by a guy who purchased his old car. PAXI says they are not aware of the store getting ****** so who is must drive this guy around when he has a car parked because of PEP and PAXI? Parcel D*** destination P4802 PEPCELL SEBOKENG. Customer name Thulani Gumbi ***