Damaged parcel dissapointment

I am very dissapointed. My parcels were easy to send and arrived within the timeframe promised. BUT did NOT arrive in good condition. I sent 2 separate packages on 2 separate days. Both arrived bent and damaged beyond repairs. I thought with the 1st one that it was just a "bad day" but then when I received notice that the 2nd one arrived damaged I was very dissapointed. I will not be using PAXI anymore for my business as I cannot have unhappy clients or risk having to replace damaged items. I was hoping this would be an easy way for us to send parcels to clients but it has turned out not to be best.